social

media management

WHAT WE OFFER…

  • ✺ Strategy

    We will work with you to create a custom strategy that aligns with and supports your business goals. This includes identifying your target audence(s), choosing the most suitable/valuable platforms to use, and defining content themes and posting schedules.

  • ✺ Content Creation

    Content is a crucial part of any social media strategy. We will create photos, videos, graphics, and other media to share on your social profiles. We are committed to tailoring engaging, relevant, and industry specific content to promote your brand.

  • ✺ Content Calendar

    A content calendar helps keep our vision clear & consistent. It also helps you feel more confident in our work, knowing that you’ll be able to look over & approve everything before it’s published. This will help us communicate effectively and give us time to submit campaigns for your approval in advance.

  • ✺ Community Outreach

    Social media was designed to be social. We will respond to & monitor messages, comments, and interactions across your brand’s various profiles. We will engage with your audience and address any concerns so they always feel seen, understood, and appreciated.

  • ✺ Advertising

    We can create and manage your paid advertising campaigns & make sure you are getting the most value out of your ad spend. We can monitor and adjust based on performance to always make sure you are reaching your target audience.

  • ✺ Analytics/ Reporting

    We will generate monthly reports that include metrics for engagement, growth, web traffic generated from socials, and campaign performances. We will also revisit the strategy, and connect content to the overarching goals to show how socials are supporting your business.

  • ✺ Influencer Marketing

    We will cultivate and sustain valuable relationships with relevant influencers. By identifying key platforms that can expand your audience while at the same time reaching your target, we will see definite positive impact.

  • ✺ Competitor Analysis

    To refine our strategy and make sure your business is standing out in the crowd we will also perform monthly competitor analyses. At the beginning of our partnership, we will identify (2) threatening competitors to keep watch on.

  • ✺ Check Ins

    Communication is the most important thing to us, and serving you is right up there with it. We can set recurring meetings as often or as little as you would like. We will meet at a time that works with your busy schedule, to support you and make sure that we are both benefitting from our collaboration!

✺ FREQUENTLY ASKED QUESTIONS ✺

  • Our social media management service starts at $1,000USD per month. However, if you are a small business just starting out, or if that is unachievable with your current budget, reach out & let’s see what we can work out. We are ALWAYS happy to meet/call and learn more about your business to see how we can support you.

    Truly, just reach out! We promise we don’t bite. Let’s connect :)

  • You bet! You’ll find customer testimonies & reviews throughout this website, and our “Trusted By” partners on the services page. But, here are some EPIC results we saw with a past client:

    ACCOUNT #1 (Restaurant) In one month: 33.5k non-followers & 988 followers were reached. We also reached +58.1k more accounts than before we took over their socials. +53.5 more accounts engaged with our customer compared to before we took over. AND total followers increased by +10.7%

    ACCOUNT #2 (Luxury Hotel/Inn) In one month: 21.3k non-followers & 607 followers were reached. We also reached +143% more accounts vs the previous year (before we took over). Accounts engaged increased by +65.8% compared to the same time the previous year, and total followers that month increased by +8.5%

    We love our jobs!

  • For the most part, if we are solely running your social media accounts, we will not be handling how you spend your ad budget. We will manage what you spend on a certain campaign you want us to run, but not your whole budget.

    That is more along the lines of our Complete Outsourced Marketing or A La Carte Marketing services. Of course, you can inquire about those too.

  • While I would love to answer this question for you in this paragraph, it’s not that black & white. Each client/business is so different, there is no one-size-fits-all way to capture that. For example, if you are a restaurant, we can schedule photoshoots and time where we are in house gathering content.

    But, if you are an e-commerce brand, you will have to ship products to us.

    Reach out, and let’s chat about it. Surely we can get this question answered for you when we know more about your business model & your marketing needs!

  • Oh boy, what industries DON’T we have experience in? To name a few…

    Food & Beverage, Hospitality, Spirits/Distilleries, Breweries, Wineries, Golfing, Athletics, E-Commerce, Non-Profits, Retail, Technology, Manufacturing…

    We don’t offer industry-specific services. Everyone is welcome at Agency Sur, and every business deserves to tell. their story.

  • Industry standard for seeing impact/results and solid ROI are typically around 12 months (1 year). We are in this with you for the long game, because we care about your business’ success.

    If you are looking for a quick-fix or a band-aid solution, we are probably not your agency.